Registration Helpers Needed at Homeless Outreach Center!

Join us in providing essential services to our neighbors experiencing homelessness at our Downtown Orlando Comprehensive Mobile Drop-in Center. By volunteering with our Registration Team, you play a vital role in ensuring that folks can quickly and efficiently access essential services and resources.

How to Sign Up:

To schedule your volunteer shift, click 'Respond' at the top right of the page or scroll below to view available shifts. Morning and afternoon shifts are 3 hours each. Let us know in the notes if you need to leave early so we can accommodate accordingly. Please sign up at least 24 hours in advance so we can know how many volunteers to expect the next day.

Orientation Details:

Orientation sessions begin at 9:00 AM (morning shift) and 1:00 PM (afternoon shift), followed by a tour of our outreach center for new volunteers. We ask that you arrive on time to participate in the orientation, complete your training, and sign in for your volunteer shift. You will receive a volunteer badge to wear during your service. Please remember to return this badge at the end of your volunteer shift

Volunteer Responsibilities:

• Restocking hygiene and snack bins.

• Distributing hygiene and snack items after they have been documented.

• Distributing socks and underwear after they have been documented.

• Labeling, charging, and documenting clients' phones or devices.

• Checking for clients' mail.

• Assisting with other tasks as needed.

• Clothing Distribution: 

• Greet and assist guests in identifying clothing items they require.

• Retrieve clothing items and assemble outfits according to client specifications.

• Assist in organizing and restocking clothing racks as needed.

Attire Requirements for Safety and Comfort:

• Tops:  Plain T-shirts, non-offensive graphics tee's, loose breathable fabrics.

• Shorts: Knee or above knee length, loose breathable fabrics.

• Pants: Khakis, cargos, sweats, scrubs, jeans, loose breathable fabrics.

• Shoes: Sneakers, closed toe shoes. 

• Jewelry: Limit or hide large/long chains, no large hoop earrings, or excessive rings (you may be wearing gloves).

Additional Notes:

This role requires sensitivity to guest needs and a willingness to interact with diverse populations. The individuals we serve are experiencing homelessness and may also be navigating mental health struggles or substance use. It's important to approach each interaction with empathy and respect for their circumstances.

While we ask for this level of consideration from our volunteers, we also prioritize the safety of our staff, volunteers, and guests. We have a Safety & Support Team to help manage and de-escalate any situations that may arise, ensuring a safe environment for all.

We encourage volunteers to document and share their experiences on social media to help raise awareness and support for our cause. However, we ask that you respect our guest’s privacy and refrain from photographing anyone’s face.

Your commitment and compassion can make a significant difference in the lives of those we serve. Thank you for your dedication to helping our community.

What is the need for registration and referral services?

Registration and referral services are essential in helping unhoused folks access a wide range of resources. These services streamline the process of connecting clients with the support they need, from basic necessities to specialized care. Our team members operate these registration entry points at our outreach centers to ensure resources and services are accessible. Support from volunteers in this capacity is greatly appreciated to us.

By volunteering with the Registration Team, you help create a welcoming and organized environment where individuals experiencing homelessness can access the resources they need. Our coordinated community effort can contribute to someone's journey towards stability and self-sufficiency.